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Over the last few decades, approaches to natural resource management have evolved towards greater recognition of the importance of involving communities in decisions which affect their areas of interest. Throughout Australia a number of "interface organisations" have been established to facilitate dialogue between governments, industries and communities for sustainable natural resource outcomes. Several such "interface organisations" exist in the Lake Eyre Basin, however, little is known about the success factors of their engagement approaches. A method has been developed to assess these success factors in the Lake Eyre Basin, which includes: (i) development of regional social, economic and resource profiles; (ii) a toolkit of engagement success factors of NRM organisations; (iii) case studies of organisational interventions; and (iv) development of on-going engagement monitoring systems. Research on the regional social, economic and resource profiles is near completion.